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CPSC recall #26236

Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard

Recall announced by CPSC on 2026-01-29. Text as reported in the CPSC API snapshot of 2026-10-28T13:40:32Z; not current status.

Snapshot fetched 2026-10-28T13:40:32Z. No live status is inferred.

Read the official CPSC recall →

Site-assigned category: E-bikes

Site-assigned hazard: Other

Categories are site-assigned text matching labels, not CPSC classifications. Matches may be incomplete or incorrect.

Verbatim CPSC fields

Blank fields are marked “Not reported.” Model details may appear in the description. Values below preserve the cached API text.

RecallID
10589
RecallNumber
26236
Title
Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard
RecallDate
2026-01-29T00:00:00
Description
This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.
Products
  • Name: Urban Arrow FamilyNext Pro Cargo E-BikesDescription: Not reportedModel: Not reportedType: Not reportedCategoryID: Not reportedNumberOfUnits: About 320
Hazards
  • Name: The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.HazardType: Not reportedHazardTypeID: Not reported
Remedies
  • Name: Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
Retailers
  • Name: Individual specialty stores from March 2025 through December 2025 for about $9,000.CompanyID: Not reported
Importers
  • Name: Gazelle USA, LLC, of Santa Cruz, CaliforniaCompanyID: Not reported
Manufacturers
Not reported
ConsumerContact
Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. Monday through Friday, email at service.na@urbanarrow.com or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/ and click on "Product Recalls" at the bottom of the page for more information.
URL
https://www.cpsc.gov/Recalls/2026/Gazelle-USA-Recalls-Urban-Arrow-FamilyNext-Pro-Cargo-E-Bikes-Due-to-Injury-Hazard

Source pointer: research/cache/cpsc-recalls-2023-01-01.raw.json · RecallID 10589 · Cached source details