CPSC recall #26092
Tesla Recalls Powerwall 2 AC Battery Power Systems Due to Fire and Burn Hazards; Risk of Serious Injury or Death
Recall announced by CPSC on 2025-11-13. Text as reported in the CPSC API snapshot of 2026-10-28T13:40:32Z; not current status.
Snapshot fetched 2026-10-28T13:40:32Z. No live status is inferred.
Read the official CPSC recall →
Site-assigned category: Other lithium products
Site-assigned hazard: Fire or battery
Categories are site-assigned text matching labels, not CPSC classifications. Matches may be incomplete or incorrect.
Verbatim CPSC fields
Blank fields are marked “Not reported.” Model details may appear in the description. Values below preserve the cached API text.
- RecallID
- 10486
- RecallNumber
- 26092
- Title
- Tesla Recalls Powerwall 2 AC Battery Power Systems Due to Fire and Burn Hazards; Risk of Serious Injury or Death
- RecallDate
- 2025-11-13T00:00:00
- Description
- This recall involves certain Tesla Powerwall 2 units, fully-integrated AC battery systems used for energy storage for self-consumption, time-based control, and backup power. Model number "Powerwall 2" is printed on the nameplate label on the side of the unit.
- Products
- Name: Certain Tesla Powerwall 2 AC Battery Power SystemDescription: Not reportedModel: Not reportedType: Not reportedCategoryID: Not reportedNumberOfUnits: About 10,500
- Hazards
- Name: The lithium-ion battery cells in certain Powerwall 2 systems can cause the unit to stop functioning during normal use, which can result in overheating and, in some cases, smoke or flame and can cause death or serious injury due to fire and burn hazards.HazardType: Not reportedHazardTypeID: Not reported
- Remedies
- Name: Consumers should ensure their Powerwall 2 system is online and check the Tesla App for a notification about whether their unit is included in the recall. Tesla has remotely discharged (or removed energy from the battery of) affected Powerwall 2 systems that are online, to prevent overheating, until the replacement is installed.
- Retailers
- Name: Tesla.com/powerwall and through certified Tesla installers nationwide from November 2020 through December 2022 for about $8,000.CompanyID: Not reported
- Importers
- Not reported
- Manufacturers
- Name: Tesla, Inc., of Reno, NevadaCompanyID: Not reported
- ConsumerContact
- Tesla Support team by email at powerwallsupportna@tesla.com or toll-free at 877-961-7652 Monday through Friday 8 a.m. to 5 p.m. PT or online at https://tesla.com/support/energy/powerwall/own/powerwall-2-replacement or https://tesla.com and click on Energy, then select Support ? Powerwall ? Owners for more information.
- URL
- https://www.cpsc.gov/Recalls/2026/Tesla-Recalls-Powerwall-2-AC-Battery-Power-Systems-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-or-Death
Source pointer: research/cache/cpsc-recalls-2023-01-01.raw.json · RecallID 10486 · Cached source details