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CPSC recall #25402

Apollo Recalls Electric Scooters Due to Fall and Injury Hazards

Recall announced by CPSC on 2025-07-24. Text as reported in the CPSC API snapshot of 2026-10-28T13:40:32Z; not current status.

Snapshot fetched 2026-10-28T13:40:32Z. No live status is inferred.

Read the official CPSC recall →

Site-assigned category: E-scooters

Site-assigned hazard: Other

Categories are site-assigned text matching labels, not CPSC classifications. Matches may be incomplete or incorrect.

Verbatim CPSC fields

Blank fields are marked “Not reported.” Model details may appear in the description. Values below preserve the cached API text.

RecallID
10359
RecallNumber
25402
Title
Apollo Recalls Electric Scooters Due to Fall and Injury Hazards
RecallDate
2025-07-24T00:00:00
Description
This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App.
Products
  • Name: Apollo City Model Year 2024 Electric ScootersDescription: Not reportedModel: Not reportedType: Not reportedCategoryID: Not reportedNumberOfUnits: About 790
Hazards
  • Name: The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.HazardType: Not reportedHazardTypeID: Not reported
Remedies
  • Name: Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.
Retailers
  • Name: Best Buy stores nationwide and online at Apolloscooters.co, Amazon.com and BestBuy.com between June 2024 through April 2025 for about $1,800.CompanyID: Not reported
Importers
  • Name: Apollo Imports Inc., of Newark, DelawareCompanyID: Not reported
Manufacturers
Not reported
ConsumerContact
Apollo toll-free at 888-501-8862 from 9 a.m. to 5 p.m. ET Monday through Friday, email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-city/recall or at www.apolloscooters.co and click on "Apollo City 2024 Recall" located at the bottom of the page.
URL
https://www.cpsc.gov/Recalls/2025/Apollo-Recalls-Electric-Scooters-Due-to-Fall-and-Injury-Hazards

Source pointer: research/cache/cpsc-recalls-2023-01-01.raw.json · RecallID 10359 · Cached source details