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CPSC recall #25056

Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers Recalled Due to Fire Hazard; Sold Exclusively on Amazon.com by Anker Innovations

Recall announced by CPSC on 2024-12-05. Text as reported in the CPSC API snapshot of 2026-10-28T13:40:32Z; not current status.

Snapshot fetched 2026-10-28T13:40:32Z. No live status is inferred.

Read the official CPSC recall →

Site-assigned category: Other lithium products

Site-assigned hazard: Fire or battery

Categories are site-assigned text matching labels, not CPSC classifications. Matches may be incomplete or incorrect.

Verbatim CPSC fields

Blank fields are marked “Not reported.” Model details may appear in the description. Values below preserve the cached API text.

RecallID
10099
RecallNumber
25056
Title
Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers Recalled Due to Fire Hazard; Sold Exclusively on Amazon.com by Anker Innovations
RecallDate
2024-12-05T00:00:00
Description
This recall involves the lithium-ion battery packs in Anker Soundcore Bluetooth Speakers sold exclusively on Amazon in 2023. Only lithium-ion battery packs in Anker Soundcore Bluetooth Speakers with models A3102016, A3302011 and A3302031 are included in this recall. The recalled speakers can be identified by the unit's "SN Code" which is visible on the underside of the Bluetooth Speakers. Consumers can type in the "SN Code" on Anker's website https://www.anker.com/product-recalls to see if their product is recalled. Anker and Amazon have contacted all known purchasers.
Products
  • Name: Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) SpeakersDescription: Not reportedModel: Not reportedType: Not reportedCategoryID: Not reportedNumberOfUnits: About 69,000 (In addition, about 9,764 were sold in Canada)
Hazards
  • Name: The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.HazardType: Not reportedHazardTypeID: Not reported
Remedies
  • Name: Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker's SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.
Retailers
  • Name: Exclusively online at Amazon.com from March 2023 through October 2023 for between $28 and $130.CompanyID: Not reported
Importers
  • Name: Anker Innovations Limited, of Hong KongCompanyID: Not reported
Manufacturers
Not reported
ConsumerContact
Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A Live Chat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on "Product Recalls" at the bottom of the page for more information.
URL
https://www.cpsc.gov/Recalls/2025/Anker-Soundcore-Lithium-Ion-Battery-Powered-Bluetooth-Speakers-Recalled-Due-to-Fire-Hazard-Sold-Exclusively-on-Amazon-com-by-Anker-Innovations

Source pointer: research/cache/cpsc-recalls-2023-01-01.raw.json · RecallID 10099 · Cached source details