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CPSC recall #24350

HALO 1000 Portable Power Stations Recalled Due to Serious Fire and Burn Hazards; One Death Reported; Imported by ZAGG; Sold by ACG, QVC and ZAGG

Recall announced by CPSC on 2024-08-29. Text as reported in the CPSC API snapshot of 2026-10-28T13:40:32Z; not current status.

Snapshot fetched 2026-10-28T13:40:32Z. No live status is inferred.

Read the official CPSC recall →

Site-assigned category: Other lithium products

Site-assigned hazard: Fire or battery

Categories are site-assigned text matching labels, not CPSC classifications. Matches may be incomplete or incorrect.

Verbatim CPSC fields

Blank fields are marked “Not reported.” Model details may appear in the description. Values below preserve the cached API text.

RecallID
10040
RecallNumber
24350
Title
HALO 1000 Portable Power Stations Recalled Due to Serious Fire and Burn Hazards; One Death Reported; Imported by ZAGG; Sold by ACG, QVC and ZAGG
RecallDate
2024-08-29T00:00:00
Description
The portable power stations are high-capacity lithium-ion battery power banks with three USB-A charge ports, a USB-C fast charge port, three AC outputs, two DC outputs, a DC socket, an LCD display, a built-in flood light, and a collapsible handle. The following HALO 1000 Portable Power Stations are included in this recall: Product Description/Color Model Number SKU UPC Stone Gray PS-1000 801108111 840056145528 Carbon PS-1000 801108112 840056145535 Desert Sand PS-1000 801108113 840056145542 Midnight Blue PS-1000 801108114 840056145559 Woodland Green PS-1000 801108115 840056145566 The model number, SKU number and UPC are located on the bottom of the product. Units sold by QVC subject to the recall were sold under QVC item number E235474.
Products
  • Name: HALO 1000 Portable Power StationsDescription: Not reportedModel: Not reportedType: Not reportedCategoryID: Not reportedNumberOfUnits: About 5,740
Hazards
  • Name: The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death.HazardType: Not reportedHazardTypeID: Not reported
Remedies
  • Name: Consumers should immediately stop using the portable power stations and contact the HALO Recall hotline for a free replacement portable power station.
Retailers
  • Name: ZAGG, ACG and retailer QVC sold about 5,740 units of the portable power stations from October 2021 through March 2022 for between $1,000 and $1,300.CompanyID: Not reported
Importers
  • Name: ZAGG Inc. (ZAGG), of Midvale, UtahCompanyID: Not reported
Manufacturers
  • Name: Shenzhen DBK Electronics Co. Ltd.,of ChinaCompanyID: Not reported
ConsumerContact
HALO 1000 recall hotline toll-free at 888-345-0481 from 8 a.m. to 5 p.m. ET Monday through Friday, email at halo5528@sedgwick.com, or online at https://halo1000recall.expertinquiry.com/.
URL
https://www.cpsc.gov/Recalls/2024/HALO-1000-Portable-Power-Stations-Recalled-Due-to-Serious-Fire-and-Burn-Hazards-One-Death-Reported-Imported-by-ZAGG-Sold-by-ACG-QVC-and-ZAGG

Source pointer: research/cache/cpsc-recalls-2023-01-01.raw.json · RecallID 10040 · Cached source details