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CPSC recall #24065

DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard

Recall announced by CPSC on 2023-12-21. Text as reported in the CPSC API snapshot of 2026-10-28T13:40:32Z; not current status.

Snapshot fetched 2026-10-28T13:40:32Z. No live status is inferred.

Read the official CPSC recall →

Site-assigned category: Hoverboards

Site-assigned hazard: Fire or battery

Categories are site-assigned text matching labels, not CPSC classifications. Matches may be incomplete or incorrect.

Verbatim CPSC fields

Blank fields are marked “Not reported.” Model details may appear in the description. Values below preserve the cached API text.

RecallID
9806
RecallNumber
24065
Title
DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard
RecallDate
2023-12-21T00:00:00
Description
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.
Products
  • Name: Hover-1 Helix hoverboards (Camouflage and Galaxy colors only)Description: Not reportedModel: Not reportedType: Not reportedCategoryID: Not reportedNumberOfUnits: About 25,000
Hazards
  • Name: The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.HazardType: Not reportedHazardTypeID: Not reported
Remedies
  • Name: Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
Retailers
  • Name: Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200.CompanyID: Not reported
Importers
  • Name: DGL Group Ltd., of Edison, New JerseyCompanyID: Not reported
Manufacturers
Not reported
ConsumerContact
DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.
URL
https://www.cpsc.gov/Recalls/2024/DGL-Group-Recalls-Hover-1-Helix-Hoverboards-Due-to-Fire-Hazard

Source pointer: research/cache/cpsc-recalls-2023-01-01.raw.json · RecallID 9806 · Cached source details