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CPSC recall #23270

Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards

Recall announced by CPSC on 2023-08-31. Text as reported in the CPSC API snapshot of 2026-10-28T13:40:32Z; not current status.

Snapshot fetched 2026-10-28T13:40:32Z. No live status is inferred.

Read the official CPSC recall →

Site-assigned category: E-scooters

Site-assigned hazard: Other

Categories are site-assigned text matching labels, not CPSC classifications. Matches may be incomplete or incorrect.

Verbatim CPSC fields

Blank fields are marked “Not reported.” Model details may appear in the description. Values below preserve the cached API text.

RecallID
9697
RecallNumber
23270
Title
Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards
RecallDate
2023-08-31T00:00:00
Description
This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. "Apollo" is printed on the stem of the scooter and "Apollo Phantom" is displayed on the rear left side of the grip tape on the deck of the scooter. "Apollo Phantom" is also listed on the bottom of the scooter with the model year.
Products
  • Name: Apollo Phantom Electric ScootersDescription: Not reportedModel: Not reportedType: Not reportedCategoryID: Not reportedNumberOfUnits: About 3,900
Hazards
  • Name: The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards.HazardType: Not reportedHazardTypeID: Not reported
Remedies
  • Name: Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.
Retailers
  • Name: Apolloscooters.com, Fluidfreeride.com, Justride.com, Adventuresportsusa.com and Allelectricmotion.com from June 2021 through May 2023 for between $2,000 and $2,500.CompanyID: Not reported
Importers
  • Name: Apollo Imports Inc., of Newark, DelawareCompanyID: Not reported
Manufacturers
Not reported
ConsumerContact
Apollo toll-free at 833-693-3468 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-phantom-2021-2022-bolt-recall or at www.apolloscooters.com and click on "Recalls" located at the bottom of the page.
URL
https://www.cpsc.gov/Recalls/2023/Apollo-Recalls-Phantom-Electric-Scooters-Due-to-Fall-and-Injury-Hazards

Source pointer: research/cache/cpsc-recalls-2023-01-01.raw.json · RecallID 9697 · Cached source details