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CPSC recall #23178

Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

Recall announced by CPSC on 2023-04-13. Text as reported in the CPSC API snapshot of 2026-10-28T13:40:32Z; not current status.

Snapshot fetched 2026-10-28T13:40:32Z. No live status is inferred.

Read the official CPSC recall →

Site-assigned category: Lithium-ion batteries

Site-assigned hazard: Fire or battery

Categories are site-assigned text matching labels, not CPSC classifications. Matches may be incomplete or incorrect.

Verbatim CPSC fields

Blank fields are marked “Not reported.” Model details may appear in the description. Values below preserve the cached API text.

RecallID
9591
RecallNumber
23178
Title
Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard
RecallDate
2023-04-13T00:00:00
Description
This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.
Products
  • Name: Flo Smart Water Monitor Lithium-Ion Battery Back-UpsDescription: Not reportedModel: Not reportedType: Not reportedCategoryID: Not reportedNumberOfUnits: About 10,000 (In addition, about 14 units sold in Canada)
Hazards
  • Name: The lithium-ion battery back-up can overheat, posing a fire hazard.HazardType: Not reportedHazardTypeID: Not reported
Remedies
  • Name: Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.
Retailers
  • Name: Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.CompanyID: Not reported
Importers
Not reported
Manufacturers
  • Name: Moen Incorporated, of North Olmsted, OhioCompanyID: Not reported
ConsumerContact
Moen Incorporated toll-free at 844-633-8356 from 8 a.m. to 8 p.m. ET Monday through Friday and from 11 a.m. to 8 p.m. ET Saturday, or online at https://www.moen.com/product-safety-recalls/flo-lithium-ion-battery-backup-model-920-001 or https://www.moen.com and click on "Product Safety Recalls" for more information.
URL
https://www.cpsc.gov/Recalls/2023/Moen-Recalls-Flo-Battery-Back-Ups-for-Flo-Smart-Water-Monitors-Due-to-Fire-Hazard

Source pointer: research/cache/cpsc-recalls-2023-01-01.raw.json · RecallID 9591 · Cached source details