CPSC recall snapshot · Independent tracker
Battery & E-Bike Recall Tracker

← All recalls

CPSC recall #23169

Cannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injury Hazards

Recall announced by CPSC on 2023-03-30. Text as reported in the CPSC API snapshot of 2026-10-28T13:40:32Z; not current status.

Snapshot fetched 2026-10-28T13:40:32Z. No live status is inferred.

Read the official CPSC recall →

Site-assigned category: E-bikes

Site-assigned hazard: Other

Categories are site-assigned text matching labels, not CPSC classifications. Matches may be incomplete or incorrect.

Verbatim CPSC fields

Blank fields are marked “Not reported.” Model details may appear in the description. Values below preserve the cached API text.

RecallID
9580
RecallNumber
23169
Title
Cannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injury Hazards
RecallDate
2023-03-30T00:00:00
Description
This recall involves the Cannondale Tesoro Neo X Speed electric bicycles (e-bikes). The e-bikes have an electric assist motor and are equipped with a horn, mirror, headlights and brake lights. "Cannondale" is printed on the sides of the top tube of the bicycle frame and on the sides of the seat. The e-bikes are gray with reflective accents on the frame, and tires and were sold in sizes small, medium, large and extra-large.
Products
  • Name: Cannondale Tesoro Neo X Speed Electric BicyclesDescription: Not reportedModel: Not reportedType: Not reportedCategoryID: Not reportedNumberOfUnits: About 75
Hazards
  • Name: The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S. safety standard, posing fall and injury hazards to the rider.HazardType: Not reportedHazardTypeID: Not reported
Remedies
  • Name: Consumers should immediately stop using the recalled bicycles and contact Cannondale for instructions on how to receive a free repair. Cannondale is contacting all known purchasers directly.
Retailers
  • Name: Authorized Cannondale dealers nationwide during September 2022 for about $5,500.CompanyID: Not reported
Importers
  • Name: Cycling Sports Group Inc., of Wilton, ConnecticutCompanyID: Not reported
Manufacturers
Not reported
ConsumerContact
Cannondale at 800-245-3872 from 9 a.m. to 6 p.m. ET Monday through Friday, email at ridersupport@cannondale.com or online at www.cannondale.com/en/safety-and-recalls or www.cannondale.com and click on "Recalls & Notices" at the bottom of the page for more information.
URL
https://www.cpsc.gov/Recalls/2023/Cannondale-Recalls-Tesoro-Neo-X-Speed-Electric-Bicycles-Due-to-Fall-and-Injury-Hazards

Source pointer: research/cache/cpsc-recalls-2023-01-01.raw.json · RecallID 9580 · Cached source details